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Summary of all changes effective from 15 May 2009:
Your terms and conditions (including debit interest rates) are otherwise unchanged.
Condition 2 - This Condition is amended to give you more information about minimum payments. The minimum payment which you have to pay remains unchanged.
Condition 4.1 - This Condition is simplified but its meaning and effect is unchanged.
Condition 4.2 and a new Condition 4.5 - The Condition 4.2 explains the circumstances in which any introductory promotional terms will be withdrawn. We have moved the section which refers to varying interest rates to a new Condition 4.5.
New Condition 5.3 - This Condition refers to other information about how payments are applied if you fall into arrears. The previous Condition 5.3 has been renumbered to Condition 5.4.
Condition 7.1 - We have clarified the circumstances in which we will make a charge for a returned item.
Condition 7.2 - This Condition is amended to explain how the minimum finance charge is shown on your statement and to explain which interest rates apply to Charges.
Condition 8.1 - The definitions of "Agreement", "Balance", "Credit Limit", "Gambling Transaction" and "Purchase", are clarified. The definition of "Balance" now only refers to sums you owe us.
Condition 9 - Additional sections have been added into Condition 9. This has affected the numbering of the existing sections.
Condition 9.1 - This Condition is amended to give you more information about Card renewals, authorisation of Transactions and the use of your Account.
Condition 9.2 - This Condition explains how you authorise Transactions.
Condition 9.3 - This Condition now contains information about the circumstances when we may decline Transactions.
Condition 9.4 - This Condition is amended to give you more information about currency conversion.
Condition 9.5 - This Condition has been moved from 9.3 and amended to make it clear that requests under this condition are subject to our approval and that balance transfers may not pay off sums owed to Group companies.
Condition 9.6, 9.7 and 9.8 - These Conditions have been renumbered but are unchanged except for the inclusion of a reference to the minimum credit limit in 9.8.
Condition 10.1 - This is a new Condition making it clear that you must maintain an active Direct Debit to make your repayments as failure to do so will mean that we may withdraw the credit facility on your Account.
Conditions 10.2 to 10.7 - These Conditions combine new and existing content and cover information about repayments. The previous Condition 10.3 which allowed us to allocate repayments from you to the product with the highest rate is deleted.
New Condition 10.8 - This Condition explains how we may request payment of overdue sums.
Existing Condition 11 - other payments - This Condition is deleted and any parts that remain relevant are now included in Condition 10.
Existing Condition 12 - This Condition, which provided for the payment of interest on credit balances, is now deleted. No interest will be payable on credit balances from the effective date of this change.
Condition 11 - This is the existing Condition 13. The heading of this Condition is changed to “Cash Back”.
Condition 12 - Special promotions are now covered in this Condition and it is changed to explain that you will not qualify for Special Promotions if you are in breach of your Agreement.
Existing condition 14 (Security) - This is changed to Condition 13, with subsequent conditions being renumbered accordingly.
Conditions 13.1 and 13.2 - The security provisions in Condition 13 have been reworded and clarified.
Condition 13.4 - This Condition now explains that you will be liable for all losses if you act fraudulently.
Condition 15.1 - This Condition is amended to give you more information about your statement.
Condition 16 - The meaning and effect of this Condition is unchanged but is reworded to make it clearer.
Condition 18 - This Condition is amended to introduce new customer rights if we increase interest rates. You can choose to cancel the use of your Card and keep your existing rate if you tell us you wish to do so before the change takes effect. We will also give an increased notice period of 60 days for disadvantageous changes that affect your existing Balance.
Condition 18.7 - This Condition is amended to explain that we may suspend the use of your Card if you do not keep your contact details up to date.
Condition 19 - This Condition is amended to explain more about limiting use of the account.
Condition 20.3 - This Condition is amended to explain how we may deal with overdue sums in certain circumstances.
Condition 20.4 - This Condition is changed to explain our right to offset credit balances on other accounts you hold with us against overdue sums on your Egg Money account.
Condition 21.5 - This Condition is amended to clarify your obligations and our rights on termination of your Agreement.
Condition 21.8 - This Condition, which dealt with repayment of credit balances to the account from which your Direct Debit is paid on termination of your agreement is deleted.
Condition 22 - Parts of this Condition are reformatted and clarified. The main changes are described below:
- Condition 22.1 - This is amended to clarify the meaning of “Personal Information”.
- Conditions 22.2 and 22.3 - These are amended to further explain how your Personal Information will be used. This will not affect or change any Personal Information sharing preferences that you have already agreed with us.
- Condition 22.4 - This is amended to explain what will happen if multiple searches are made. The remainder of 22.4 meaning and effect is unchanged but has been reformatted for clarity.
- Condition 22.7 - This is amended to give additional information about how Credit Reference Agencies use information.
Condition 23 - The wording of this Condition is clarified and Condition 23.2 gives additional information about the availability of the card.
Condition 25 - This is existing Condition 24.
Condition 24 - This Condition has been moved from 23.7 and additional details of the Financial Services Compensation Scheme are set out in Condition 24.
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